03 Curriculum Vitae
Designer with over 15 years experience working consultancy side and in-house with a breadth of experience.
Experience
I started my career in Industrial Design over 15 years ago. The latter half I’ve spent designing internal tools across a range of sectors, digital experiences for retail, entertainment and most recently been involved in a large scale transformational change project at Flutter UKI.
Flutter UKI
Senior Product Designer
2023 - PRESENT
Recently Flutter brought all it’s UKI brands together to enable us to scale and grow more competitively. I was part of a large team rebuilding the Sky Bet experience over 18 months which saw us migrate over 9 million accounts and 1 billion in revenue to a shared platform.
Now migration is complete I’m actively managing the roadmap alongside my Product counterparts as a subject matter expert within the Bet Lifecycle tribe, my role focussing on continual improvement of bet conversion metrics, continuity and engaging users after bet placement with an emphasis on playing safely.
Product Designer
2021 - 2023
My role focussed primarily on bet tracking increasing engagement within My Bets. In addition I’ve lead initiatives to develop our ways of working helping to make our experiences more accessible and growing our influence as a design function within the business. I built the ‘UX Hub’ to enable all stakeholders across the business greater visibility of design giving them a better access to prototypes across a variety of devices.
Wren Kitchens
UX/UI Designer
2019 - 2021
Sole designer focussing on the in-store Kitchen Planner helping to reduce in-store appointment times up to 30%.
Implemented analytics to enable the Kitchen Planner team to uncover deeper insights and make more effective decisions.
Discovered and leveraged in-store Kitchen Designer feedback to redesign VR and augmented customer visualisation tools.
H&H Agency
Product Development Manger
2016- 2019
I guided the UK’s leading internal comms agency through innovation and expand the service offering by creating bespoke digital experiences and white-label software applications.
Within 2 years the business flourished from £0.5m turnover to £2m enabling it’s clients to fundamentally measure and importantly increase employee engagement subsequently allowing H&H to sell products as well as it’s consultancy services.
I identified key areas for improving the agency website and led the redesign increasing business enquiries from 2 to 9 per month (avg p/year)
Click Industrial Design
Co-Founder & Industrial Design Consultant
2009- 2016
Industrial design consultant to SME’s and large organisations across a broad range of manufacturing and industry sectors.My business partner and I helped inventors develop and launch products into retailers, designed and built working prototypes for startups using advance manufacturing methods.
Education
Sheffield Hallam University
2006- 2009
BA (Hons) Product Design
Second-class honours, upper division.
References
For references please contact me